EyeFly Digital
Tuesday · May 5 · 2026
Qualified Leakage Dashboard
Last 30 days · public.qualified_outcome_ledger Qualified Leakage 394 qualified · 183 leaked
The Read · 30-day qualified→outcome ledger

394 qualified leads. 172 transferred. 169 leaked — 42.9% have no documented outcome.

public.qualified_outcome_ledger · 20:09 UTC · 2026-05-05
QualifiedLast 30 days
394
across 3 niches
TransferredReached client
172
43.7% of qualified
LeakageQualified, no outcome
169
42.9% of qualified
Transfer ErrorsBot payload broke
14
Hard-matched via contact_id
Bot Logic Bug · Trigger 2

56 leaked contacts (30.6%) are "Sorry, sent that by mistake" replies that the bot tagged qualified.

Single fleet-wide prompt fix — explicit-mistake detector on first inbound — recovers ~33% of total leakage. Highest-leverage single change in the system.

56
Mis-qualified
30.6%
Of leakage
1
Prompt change
Fleet
Scope

1 · Outcome Distribution 394 contacts

Last 30 days
OutcomeCountShare
Transferred17243.7%
Qualified No Outcome16942.9%
Stop Bot287.1%
Transfer Error143.6%
Ai Dq Post Qual112.8%

2 · Niche Performance 3 niches

CL · CS · CF · FR
NicheQualifiedTransferredLeakedXfer %
CL25711610845.1%
CS112405335.7%
CF2516864.0%

3 · Leakage Categories 183 leaked

Why qualified contacts didn't reach the client
TagDescriptionCountShare
Bot BugBot tagged qualified on accidental/mistake replies5630.6%
GhostedLead never replied after qualification5530.1%
StuckBot kept asking, never reached transfer2212.0%
CSMHuman took over, forgot to apply transferred tag189.8%
ErrorTransfer payload broke (hard-matched)158.2%
OOAZIP outside service area, post-qual94.9%
NoLead declined after qualifying31.6%
OOSWrong service, post-qual21.1%
?Awaiting classification21.1%
DupAlready in CRM10.5%

4 · Top Leaky Clients 12 clients

Min 5 qualified · sorted by leak count
ClientQualifiedTransferredLeakedBot bugCSM pileXfer %
CL indianapolis-in-cl-michaelis3317143451.5%
CL manassas-va-cl-nv-waterproofing195123026.3%
CS charlotte-nc-cs-rhinolift-foundation-solutions142126014.3%
CL san-antonio-tx-cl-baird-foundation-repair3926113366.7%
CL monroe-la-cl-level-tech3218112256.3%
CL sioux-falls-sd-cl-blackburn-foundation-repair269116034.6%
CL omaha-ne-cl-thrasher-foundation-repair2611112142.3%
CL rapid-city-sd-cl-blackburn-foundation-repair259105036.0%
CL charlotte-nc-cl-rhinolift-foundation-solutions1109510.0%
CL minneapolis-mn-cl-dbs-residential-solutions13481230.8%
CL greenville-sc-cl-slab-science-llc211271157.1%
CF charleston-sc-cf-lowcountry-scapes14772150.0%

5 · CSM Action Queue 18 contacts

manual_hold_no_tag · apply transferred tag manually
ClientLeadQualifiedReason
charleston-sc-cf-lowcountry-scapespanni cole2026-04-14GHL flagged handoff_detected=true; CSM/setter took over the convo but never applied the transferred tag.
charlotte-nc-cl-rhinolift-foundation-solutionskevin robertson2026-04-24Bot collected phone+zip and fired handoff payload but transferred tag never applied — looks like CSM/automation didn't c
greenville-sc-cl-slab-science-llctimothy driscoll2026-04-28Bot fired Employee action log handoff payload with phone+zip captured; lead acknowledged but transferred tag never lande
indianapolis-in-cl-michaelisryan mcclintock2026-05-01Bot fired Employee action log handoff payload with phone+zip captured; lead acknowledged but transferred tag never lande
indianapolis-in-cl-michaelistim evans2026-04-30Convo flagged 'needs review' — held for CSM check but never tagged transferred or DQ'd.
indianapolis-in-cl-michaelisjason ewers2026-04-24Bot logged 'Employee action log created' and convo_outcome='transferred', but transferred tag never applied.
indianapolis-in-cl-michaelisharjinder singh grewal2026-04-24Bot logged 'Employee action log created' and convo_outcome='transferred', but transferred tag never applied.
minneapolis-mn-cl-dbs-residential-solutionsneyaz hasan2026-04-24Bot logged 'Employee action log created' and convo_outcome='transferred', but transferred tag never applied.
minneapolis-mn-cl-dbs-residential-solutionseli shelby2026-04-23Bot fired Employee action log handoff payload with phone+zip captured; lead acknowledged but transferred tag never lande
monroe-la-cl-level-techkim bailey osbon2026-04-23Bot fired Employee action log handoff payload with phone+zip captured; lead acknowledged but transferred tag never lande
monroe-la-cl-level-techstephanie mann novakovich2026-04-17GHL flagged handoff_detected=true; CSM/setter took over the convo but never applied the transferred tag.
omaha-ne-cl-thrasher-foundation-repairbill adams2026-04-16Bot fired Employee action log handoff payload with phone+zip captured; lead acknowledged but transferred tag never lande
raleigh-nc-cs-rhinolift-foundation-solutionssarah coppolino2026-05-04Convo flagged 'needs review' — held for CSM check but never tagged transferred or DQ'd.
raleigh-nc-cs-rhinolift-foundation-solutionsanthony mangum2026-04-23Bot collected phone+zip and fired handoff payload but transferred tag never applied — looks like CSM/automation didn't c
san-antonio-tx-cl-baird-foundation-repairjackie sanchez2026-04-23Bot fired Employee action log handoff payload with phone+zip captured; lead acknowledged but transferred tag never lande
san-antonio-tx-cl-baird-foundation-repairde an marie elliott2026-04-23Bot collected phone+zip and fired handoff payload but transferred tag never applied — looks like CSM/automation didn't c
san-antonio-tx-cl-baird-foundation-repairjohnatan emmanuel aleman2026-04-22GHL flagged handoff_detected=true; CSM/setter took over the convo but never applied the transferred tag.
youngstown-oh-cs-ohio-custom-waterproofing-and-drainagejody greene2026-04-23Bot logged 'Employee action log created' and convo_outcome='transferred', but transferred tag never applied.